This Privacy and Cookie Policy applies to information collected and processed via the [https://www.ayadi.ae] website (the “Website”) and associated Website customer service channels. We take your privacy very seriously and therefore want you to know how your data is collected, used, shared, and stored. The Website is owned and operated by Ayadi Human Capital Solutions Sole Proprietorship LLC and/or its affiliates and subsidiaries (together “we”, “us” or “Ayadi”) in the United Arab Emirates. Ayadi Human Capital Solutions is a Limited Liability Company incorporated under the laws of the United Arab Emirates, and its registered office at Abu Dhabi Island, East 48, Scope Investment Building, Abu Dhabi, United Arab Emirates. By visiting the Website or supplying information through its associated customer service channels, you are consenting to the practices described in this Privacy and Cookie Policy. Please note that our Privacy & Cookie Policy is updated from time to time and that you will be bound by the most recent update of the policy appearing on our website. It is therefore your responsibility to continue to check our Privacy and Cookie Policy for updates.

Information We May Collect

We (and our authorized service providers) collect information supplied by you via the Website, other websites operated by us or any of our website customer service channels including without limitation on the phone, via email, through the form available on our website, or via our live chat feature (where available). We and such service providers also collect information when you visit our website, other websites operated by us or from third parties authorized to share your information with us. We and our authorized service providers may collect some of this information even if you are not a registered user. This information may include:

• Contact and personal details such as: name, address, phone number, email address, date of birth, gender, and nationality
• Website statistical information such as: your location, the URL you use to access the Website, browser or device type/unique fingerprint, your computer’s IP address and domain type, which pages you visited, search terms you entered, items you clicked on
• Information from third parties
• Information you supply to us via online or offline surveys, competitions, or product registration

Where you provide the information of a third party to us, you are confirming that you have their consent to do so.

Cookies

Our website uses first party cookies (very small files that are sent by us to your computer or other access device) and other similar technologies which we can access when you visit our Website in the future. We may also use third party cookies. There are five types of cookies:

Website Functionality Cookies

These cookies enable you to browse the Website and use our features.

Website Analytics Cookies

We use these cookies to measure and analyse how our customers use the Website. This allows us to continuously improve our website and your experience.

Customer Preference Cookies

When browsing online, the Website will remember your preferences (for example your username, language, or location). This makes your browsing experience simpler, easier, and more personal to you.

Targeting or Advertising Cookies

These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement, as well as helping us measure the effectiveness of our advertising campaigns. To personalize your experience, we are also using advanced technology without cookies to provide you with a safe and personal experience.

Third-Party Service Provider Cookies

We may work with third party companies whom we authorize to place third-party cookies, web beacons, or similar technologies for storing information on the Website. These service providers help us to provide you with a better, faster, and safer experience. These service providers may use these technologies in the ways described above and in addition may help us and you to avoid fraud.

By using our website, you agree that we and they can place these types of cookies on your device and access them whenever you visit the Website or other websites operated by us.

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our website.

How We Use Information

We (and/or the entities or companies listed in the “Who may we share information with” section below) may use your information including for the following purposes:

• For any purpose associated with the processing or fulfillment of your request or to provide any service you request from us
• To verify and execute transactions you make through the Website, including performing fraud detection
• To assist you with your customer service queries or provide information you have requested
• To manage your account
• For analytical or statistical purposes
• For marketing purposes including communicating promotional information about us, our partners, and our websites, through newsletters and re-marketing ads. This is subject to whether you have opted out of receiving such communications
• To improve our service offering or Website
• To combine it with information we already hold lawfully through other sources
• To protect our rights, safety or the safety of others including for fraud prevention
• For any purpose required by law or regulation

We may offer a contact form feature to assist you with queries you may have. Where available we may record and store all conversations through this form. These transcripts are only accessed for customer service purposes.

Who May We Share Information With

We may share your information with any of the following:

• Our group companies
• Carefully selected third parties with whom we have a relationship and who may contact you or utilize your data only for reasons pre-agreed with us, including marketing
• Service providers who perform services on our behalf, such as: payment processing, information technology, Website maintenance, surveys and market research, warehousing and logistics, couriers, advertising and marketing or any service proposed through the Website
• Our professional services providers such as: legal, audit, financial and insurance advisers
• Any assignee, successor operator or prospective purchaser of the Website or of us
• Any legal, regulatory, law enforcement, government, or municipal bodies

Contacting Us and Opting Out

If you have any queries about this Privacy and Cookie Policy, you can contact us using any of the following methods: by calling us on our UAE number +9712 443 4937or by emailing us at info@ayadi.ae. You may also request rectification of any incorrect data displayed in your online Account, where available, by contacting us or in certain cases, you may be able to directly amend certain information online.

Protecting Your Data

Information you provide to us via our website is stored on secure servers.

Third-Party Websites

This Privacy and Cookie Policy does not apply to third party websites to which the Website may link, and we are not responsible for the privacy and cookie practices of those websites or for any information you submit to those websites via the Website. Please be sure to read their privacy and cookie policies separately to ensure you are comfortable. Links to other websites do not, under any circumstance, constitute an approval or a partnership between us and these websites.

Dubai Police e-Crime

e-Crime is an electronic platform designed to address and investigate all forms of cybercrime in Dubai, providing the public with an easy, reliable system to submit complaints and report online crimes. The platform aims to maintain public security through protection against Internet-facilitated crimes including online fraud, threat, blackmail, and hacking. A division of the General Department of Criminal Investigation in Dubai, the Cybercrime Investigation Department consists of five specialized units: the Forgery and Credit Cards Unit, the Fraud and Scams Unit, the Identity and Defamation Unit, the Information Security Unit, as well as the Information and Development Unit. To report any cybercrimes or suspicious activity, please click here.

Intellectual property rights attached to the website

The Website is an intellectual work protected by UAE Intellectual Property Law. The trademarks, drawings, models, photographs, texts, illustrations, logos, (sequences whether animated or not and with or without sound), graphics, etc. appearing on this website are the exclusive property of Ayadi. No right of use can be granted to any of the intellectual property rights appearing on the Website. We reserve the right to initiate legal proceedings against any infringement of Our intellectual property rights. Any use, full or partial reproduction/representation, adaptation, or modification of the Website or of any of its components, of any kind whatsoever, and on any medium whatsoever, is expressly forbidden.

Limitation of liability

Ayadi shall make every effort to ensure the reliability, the accuracy and the updating of the information provided on its website; however, all of the information accessible via its Website is provided on an “as is” basis. Ayadi gives no express or implicit guarantee and is not responsible for the accuracy or for errors or omissions contained on its website. The user shall bear sole responsibility for the use of such information. Ayadi may not be held liable for any direct or indirect loss or damage, regardless of the cause, origin, nature, or consequences thereof, brought about as a result of the access of anyone to the Website or of not being able to access it, as well as the use of the Website and/or credit given to any item of information coming directly or indirectly from the Website. The user undertakes not to transmit any information on this Website that could incur civil or criminal liability and, in this respect, undertakes not to disclose, via this Website, any information that is illegal, contrary to public order or libelous.

Access to the website

We reserve the right to modify, terminate, suspend, or interrupt access to all or part of the Website, including inter alia the content, the functionalities, or the hours of availability without prior notice, at any time, for any reason and at its sole discretion.